Extended Warranty- Ascension 200 & L-Series

Extended Warranty (Ascension 200 and L-Series Mounts):

Extended Warranties for PlaneWave Mounts allow the two-year mechanics and electronics coverage of the Standard Warranty to be extended in one-year increments, up to 5 years from the covered product’s date of purchase. Extended warranties cover all parts and labor costs necessary to repair and return the covered product to manufacturer’s original specifications.

As an additional benefit, Extended Warranty for PlaneWave Mount owners receive an annual clean-and-check of the covered product for no cost other than round-trip shipping.* This service covers cleaning, lubrication, adjustment of mechanical alignment, and checking of electronic components.

*Governments and institutions may request quote and purchase round-trip shipping coverage.Image result for a200 mount

What is covered:

  •  Parts and factory-labor for mechanical and electronic components, or any related workmanship defects or deficiencies, for the term of the        extended warranty, not to exceed 5 years from the covered product’s date of purchase and with term defined by customer’s PlaneWave invoice
  • Extended Warranty coverage also maintains software/driver licensing and access to major-updates and new-releases
  • Annual Clean-and-Check at PlaneWave, with customer responsible for costs of round-trip shipping

What Is NOT Covered:

  • Cosmetic wear
  • Damage resulting from misuse, abuse, or modification not authorized by PlaneWave
  • Damage resulting from weather or poor environmental control, including but not limited to rain, ice, snow, dust/sand, pollen, power-surges, or brownouts
  • Damage resulting from improper storage, lightning, fire, flood, earthquake, riot, war, or acts of God or Nature.
  • Maintenance, including but not limited to cleaning and mechanical lubrication (outside of annual clean-and-check)
  • Compatibility with third-party equipment, unless installed by PlaneWave
  • Compatibility with third-party software
  • Shipping costs relating to warranty-service
  • On-site labor day-rate and travel-costs (airfare, rental-car, room and board) for PlaneWave staff (and/or authorized third-party) if onsite-repair is required






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